Shipping

Standard Ground Shipping
Orders ship within 1-3 business days after your order is placed. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days, or federal holidays.
Once your order is placed you will receive a confirmation email. Processing begins the next day for all orders. Orders placed Friday to Sunday will be shipped out on the following Monday.

If your shipping is delayed please contact us at support@mitaloo.com and we will help locate your package.

International Shipping

International shipping can take up to 10-25 business days.

Expedited Shipping
Expedited Shipping orders ship the same day if received by 9 AM PST. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days or federal holidays. If the order is received after 9 AM PST, it will be processed the following business day. We guarantee transit times for expedited shipping methods except in cases of acts of weather or incorrect shipping addresses. Please note: expedited shipping orders may require a signature upon delivery.
Most orders are processed and shipped within 24-48 hours of receipt (Processing time does not include weekend days or federal holidays).

Standard shipping cost depends on product weight. Express shipping cost is $25 generally. Please refer to a real-time shipping quote shipping cost upon checkout.

Notes:
1) Expedited Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.
Due to the Corona Virus pandemic, delivery dates are not guaranteed.
Orders with Expedited Shipping will be processed and shipped the same day if received by 9 AM PST. For international orders, import duties, taxes, and charges are not included in shipping cost. Please check and know your country's custom tax before you choose the shipping method. If you have other questions, please feel free to contact us.